Privacy Policy

1. Who We Are

ILCL Lanka (Private) Limited (operating as the International Institute for Language and Creative Learning, or ILCL) is a private educational institute based at 9A, Mayfield Road, Colombo 13, Sri Lanka.

For any privacy-related questions, please contact us at info@ilclsrilanka.lk or call +94 74 054 4113.

2. Information We Collect

We collect personal information when you:

• Submit an inquiry or enrollment form on our website
• Contact us via WhatsApp, phone, or email
• Interact with us on social media

The information we may collect includes:

• Full name
• Phone number and WhatsApp number
• Email address
• Student's age, grade level, and subject interests
• Any additional information you voluntarily provide

3. How We Use Your Information

We use your information solely to:

• Respond to your inquiries and enrollment requests
• Communicate about class schedules, fees, and programs
• Provide and improve our educational services
• Send relevant updates about ILCL programs (you may opt out at any time)

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

4. Third-Party Services

Our website uses the following third-party services, which may collect data independently:

• JotForm — our enrollment form provider. Data submitted is stored on JotForm's secure servers. See JotForm's Privacy Policy.
• Google Maps — used to display our location. Google may collect usage data. See Google's Privacy Policy.
• Shapo — used to display Google reviews on our website.
• WhatsApp — if you contact us via WhatsApp, your messages are subject to Meta's privacy policy.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website to function (e.g. remembering your cookie consent choice)
• Third-party cookies — set by Google Maps, JotForm, and Shapo when you interact with those elements

You can accept or decline non-essential cookies using the banner displayed when you first visit our website. You can also manage cookies through your browser settings at any time.

6. Data Storage and Security

Information submitted through our website is stored securely by JotForm. Any information you send us directly via email or WhatsApp is stored in our internal systems and accessible only to authorised ILCL staff.

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by applicable law. If you would like your data removed from our records, please contact us at info@ilclsrilanka.lk and we will action your request promptly.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us at info@ilclsrilanka.lk.

9. Children's Privacy

Many of our students are under the age of 18. We collect information about minors only through their parent or guardian, who is responsible for providing consent on behalf of the student. We do not knowingly collect personal information directly from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@ilclsrilanka.lk
• Phone / WhatsApp: +94 74 054 4113
• Address: 9A, Mayfield Road, Colombo 13, Sri Lanka